Winbet Live's Terms & Conditions – Fully available in Bengali

These Terms and Conditions ("Terms") of Winbet Live constitute a legally binding agreement between the company operating the Winbet Live platform and any user of the platform. By creating an account, logging in, or using Winbet Live, you are deemed to have read and accepted these Terms in full.

These terms and conditions have been written in Bengali for the convenience of users in Bangladesh. However, in the event of any discrepancy in interpretation, the English version shall be considered authoritative. Winbet Live reserves the right to amend these terms at any time. Continued use of the platform following any such changes constitutes acceptance of the updated terms.

These Terms and Conditions of Winbet Live Privacy Policy and Responsible Gaming Policytogether form a complete agreement.

To open an account with Winbet Live, you must meet the following requirements. Winbet Live reserves the right to suspend or close any account that fails to comply with any of these conditions.

• You must be at least 18 years of age. Opening an account on Winbet Live is strictly prohibited for minors.
• Each person may register only one account. If multiple accounts are found, all will be cancelled and the balance may be forfeited.
• You must provide accurate and truthful information at the time of registration. Submitting false or incorrect information is a violation of these terms.
• Withdrawals will not be available until KYC (Know Your Customer) verification has been completed.
• You must use your own name and your own payment account.

The security of your Winbet Live account is your responsibility. Do not share your login credentials — including your username, password, or OTP — with anyone. If you suspect unauthorized access to your account, notify our support team immediately.

• Passwords must be at least 8 characters long and should include a mix of uppercase letters, lowercase letters, and numbers.
• Allowing another person to use your account is a violation of these terms and may result in account closure.
• Always log out after using a public Wi-Fi network or a shared device.
• Winbet Live will never ask for your password by phone or email. Any such communication is a fraudulent attempt.

Winbet Live supports all major mobile banking methods in Bangladesh. Deposits are generally processed instantly. Withdrawals for verified accounts may take anywhere from 15 minutes up to 24 hours.

• Minimum deposit: ৳200. Maximum daily deposit: ৳5,00,000.
• Minimum withdrawal amount: ৳500. Maximum daily withdrawal: ৳2,00,000.
• Deposits and withdrawals must use the same method – for example, if you deposit via Mobile Pay, withdrawals must also go through Mobile Pay.
• Deposits or withdrawals from third-party accounts are not permitted and may result in account closure.
• If you have an active bonus, you cannot make a withdrawal until its wagering requirements have been met.

Please familiarize yourself with the rules below before placing bets on Winbet Live. Once a bet is confirmed, it generally cannot be changed. However, bets may be voided under certain specific circumstances.

• Once a bet is confirmed, users cannot cancel it on their own unless the Cash Out option is active.
• Using prior knowledge of an event (such as a player injury) before a match begins to place a bet is strictly prohibited.
• If a match is cancelled or suspended midway, all bets will be settled in accordance with the applicable betting rules. Generally, if less than 50% of the match has been played, the bet is considered void.
• Winbet Live reserves the right to void any bet placed due to incorrect odds resulting from a technical error.
• If one event in a parlay bet is cancelled, the bet will be settled using the remaining selections, excluding the cancelled event.

Winbet Live offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the offer page. Some general rules are outlined below.

• The welcome bonus is available to new users one time only. If the same person creates multiple accounts to claim the bonus repeatedly, all accounts and bonuses will be cancelled.
• Most bonuses carry a wagering requirement (typically 5x to 20x). Withdrawals are not permitted until this requirement has been fulfilled.
• Bonuses are generally valid for 7 to 30 days. Any unused bonus will be forfeited once the validity period expires.
• Bets placed with bonus funds must have odds of at least 1.60, otherwise they will not count toward the wagering requirement.
• To qualify for the referral bonus, the referred person must place bets actively.

Winbet Live is committed to maintaining a fair and transparent platform. The following activities are strictly prohibited and may result in permanent account closure.

• Participating in or facilitating match fixing or match manipulation.
• Arbitrage Betting – Placing opposing bets on the same event across multiple platforms to guarantee a profit.
• Abusing the bonus system — for example, claiming bonuses through multiple accounts.
• Hacking, cracking, or any attempt to gain unauthorized access to the system.
• Using or sharing another user's account.
• Using stolen or unauthorized payment information to conduct transactions.

Winbet Live may suspend or permanently close an account without prior notice under the circumstances below. Users may also close their own account at any time.

• Violation of any clause of the Terms.
• Failure to complete KYC verification or submission of false information.
• Extended account inactivity (12 months).
• Self-exclusion at the user's own request.
• At the direction of legal or regulatory authorities.

If a valid balance exists prior to account closure, it will be returned to the user, except in cases of Terms violations. Contact our support team to reactivate your account.

Winbet Live believes betting is entertainment, not an addiction. We care about our users' wellbeing and financial safety, which is why Winbet Live provides a range of responsible gaming tools.

• Deposit Limit: Set daily, weekly, or monthly limits on your deposits.
• Betting Limit: Bets exceeding a specified amount will be blocked automatically.
• Self-Exclusion: Lock your account for anywhere between 24 hours and up to 5 years.
• Cooling-Off Period: Take a break from betting for 7 to 30 days.
• Reality Check: Receive periodic reminders about your session duration and spending.

For more details, visit our Responsible Gaming Page for more information.

For any complaints or disputes, please contact our customer support team first. Winbet Live aims to provide an initial response to all complaints within 72 hours.

• Step 1: Contact our support team via live chat or email.
• Step 2: If the issue remains unresolved, complete the formal complaint form.
• Step 3: If needed, the matter will be resolved through an independent dispute resolution body.
• Any legal disputes relating to these terms shall be governed by the laws under the jurisdiction of the licensing authority.

Contact us: support@winbetlive.bet | Live Chat: Active 24/7.